Jacqui - I have had a specific issue with the Oykun, which whilst being extremely disappointing, I am prepared to put down to translation difficulties.
Whatever the rights and wrongs of the reason for asking your friend to vacate the room, I am 100 % sure that if she had contacted you, you would not have hesitate to take her to the other hotel. Alternative, your friend could have asked the staff at the Oykun to phone for a taxi to take her to the Golden Moon -it would have cost very little.
